Hotel Mobile Loyalty

 

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Hi Finbarr,

 

 

Many hotels are now considering a mobile loyalty scheme as people are realising that a Loyalty programme is not just about points and rewards its about a new way of builiding 1-2-1 relationships with your guests...

 

1. Loyalty helps remove the constant price comparison of room rates
2. Mobile Loyalty removes the need for Loyalty cards but gives all the benefits of loyalty.
3. Guest Connect will contact your guests automatically with a personalised email from the GM or Slaes team and make offers based on previous stays and spends
4. Guest Connect monitors your guests in all categories and highlights those that have stopped using your property and will send an offer to that guest to recelaim them.
5. In fact loyalty programmes now rank fourth among reasons why consumers select a hotel.(the top three reasons are "Location" "Price" and "Past Experience") Jonathan Barsky Market Metrix

  

Starting at €50 per month Guest Connect from Customer Connect will provide you with a full loyalty system designed by us for hotels. We even provide online rewards and points statements as well as full integrated automated trigger marketing features.

 

Mobile Loyalty... Guest Connect is also designed to work seamlessly with smartphones too. In fact you can even send vouchers to your Guests phone, birthday offers and lots more besides.

 

If you need any direction or advice on loyalty or are just wondering about how it all works then give us a call we would be delighted to advise.

 

Kind regards,

 

Finbarr

Finbarr Malone M.Sc. Hospitality

Customer Connect Ireland 

 Address: Unit 6, ERIC Building, Institute of Technology Carlow, Kilkenny Road, Carlow. 

Tel: +353 (0) 1 485 3203 

Fax: +353 (0)1 5261012 

Mobile: +353 (0) 87 2368956 

Skype: finbarr25  

E: finbarr@customerconnectireland.com 

W: www.customerconnectireland.com 

 

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