Monday, July 9, 2012

how many new customers have you won in the last two months

Hi Everyone,

 

Okay we have spoken before about looking for new customers instead of turnover. It’s about recruiting customers one at a time, this will bring the turnover. So how many new customers have you been able to gain over the last two months?

 

What sales promotions have you run?

What incentives have you given your existing customers?

What referrals have you received from existing customers?

What competitions have you run?

Where have you spoken about your product?

Where have non customers been reading about you?

How do you recruit new customers?

What is the big meat promotion been run for July?

 

Have you your promotions and marketing planner set for the next 6 months?

 

Remember whilst value and price are crucial they are NOT everything, if you have enough other stuff going on then price can become secondary on occasion …

 

If there is nothing going on in your store then your leave your customers with nothing else to do other than compare prices against your competitors…

Promotions are entertainment but also they are a distraction or put another way they are adding value to the individuals shopping experience

 

Talk soon…

 

 

 

 

Kind regards,

 

Finbarr

Finbarr Malone

Customer Connect Ireland

Address: Unit 6, ERIC Building, Institute of Technology Carlow, Kilkenny Road, Carlow.

 

Tel: +353 (0) 1 485 3203

Fax: +353 (0)1 5261012

Mobile: +353 (0) 87 2368956

Skype: finbarr25

E: finbarr@customerconnectireland.com

W: www.customerconnectireland.com

 

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