Monday, February 7, 2011

Customer Loyalty only exists where there is a strong TWO WAY bond between you and your customer.

Real customer Loyalty can only exist where there is a strong two way bond between you the business owner and the customer. This may sound obvious but in fact its rarely seen in practice.

The first steps to growing customer loyalty is to measure your existing loyalty.

If you were trying to measure your grow your profit wouldnt the first thing you'd want to know be your current profit levels?

So How can you not afford to have a strong loyalty system in place? A system that will not only measure your customer loyalty but also give you the tools to grow thesame customer loyalty

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